How long does an SEO or web design project take?

We can completely rework most sites in about two weeks. However, it can take longer depending on how responsive the client is. Our clients know their businesses. We do not. We take “your” experience, rework it, and create a solid digital marketing campaign that will produce a positive ROI. But not without your help. We will ask questions that you never considered and you thought did not matter, but, in the hands of the right IT specialists, they are the difference between success and failure. Bottom line, we follow a very methodical approach. We will not proceed to the “next step” without your input. We have found this process works best and our side takes about two weeks. The rest is up to the client.

How do we keep our prices low?

CourseVector is team of IT professionals of varying skill sets including security experts, programmers, designers, artists, copyrights, etc. We have developed systems that allow us to build 100% core functional WordPress templates that need minimal updating in under 15 minutes. That was an effort on the part of our artists, designers and programmers. We use that procedure to do our “community service” sites. In addition, you will note that the promotion is for “hosted” accounts. Our goal, over the long run, is to obtain long term, valued customers, which we have been doing since 1989. We know every one of our hundreds of clients on a first name basis, and, although we were not “perfect” with every one, you will not get one negative comment from any of them, which you are more than welcome to find out on your own.

What is Dual Authentication and Why do I need it?

Dual Authentication requires every user to log in twice and is provided to all Managed WordPress Hosting accounts as one of the many security features included with CourseVector hosting packages. Dual Authentication provides for:

  1. Locking out a hacker for 30 minutes or so before they can try again.
  2. Notifying CourseVector should a hacker get through, giving us time to change the dual authentication password before access can be gained to the actual website.

If you have more than one user, sometimes, dual authentication is not feasible. In this instance, WordFence is the way to go. WordFence will slow a hacker by locking them out for 30 minutes before they can try again. However if they get in, they are in. There is no time to react.

WordFence has a subscription model. If you subscribe to their Premium service, it “shares” hacker IPs with everyone else using WordFence. Net result: the hackers never get to your site in the first place because as soon as they attack any site in the WordFence network, they are locked out of your site automatically.. If you cannot run dual authentication, you should have a WordFence license. CourseVector offers WordFence licenses at a discounted rate.Our Managed WordPress Hosting services, for $189 per year, includes the protection of dual authentication. The WordFence license is extra for those unable to run Dual Authentication.

Will This WordPress or Plugin Update Break My Site?

A WordPress update should not break your site. A Plugin update might. The worst part is that there is no way to know whether updating a Plugin will break your site or not. The issue is that each plugin is written by an individual and tested through a version of WordPress. So, let’s say we installed the plugin with V 3.1 of WordPress. We then go in and update WordPress to 4.0. The old program for the plugin breaks, and if it was tied into the core somehow, the site breaks. But that is not the end of the story:

  1. The person who wrote the plugin “may” update it, at some point
  2. or
  3. They may abandon the plugin and ignore it leaving it broken

If #1, we can disable the plugin, if not critical, and pick it up at the next service interval.

If #2, we have to either maintain the plugin ourselves, which we do sometimes as we write plugins; or, we find a new plugin with similar functionality.

Of course if #1, it is critical, and we cannot wait on an update, we default to #2.

Because of the uncertain nature of update, we suggest that all of our clients allow us to do updates for them. When we do an update, we back up the site and archive that backup, do the update, Fix and confirm, and finish with another archival backup. We take responsibility for the updates and issues that arise, at least for the plugins we have installed.

Why Do You Only Update Websites Every 6 Months on the Managed WordPress Hosting Plan?

There is no need to be concerned about going 6 months between updates. Remember, we run external firewalls. Most updates are to patch vulnerabilities. With “many” patches, we are able to put a line of code in our firewalls that prevent the vulnerability for all of the websites on our servers. That buys us time to do the patches. Once in awhile, we are unable to do that, and we have to patch sites “out of cycle,” but that is on us and not you.

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