Are you utilizing CourseVector’s hosting services? If so, did you know you can reach out for support through our ticketing system or by phone? Our knowledgeable support technicians are available to offer support for WordPress, Drupal, and much more. Whether you are in need of a consult or advice our team can assist you with all your technical concerns.
Monitoring Services
CourseVector’s team of support technicians monitor our client’s websites for uptime and performance 24 hours a day, seven days a week. After hours emergency assistance can be obtained through our site by utilizing our “Panic Button.” Our Panic Button ensures our clients receive the help they need in a timely manner when it matters most. Rest easy knowing you can rely on our support technicians whenever issues arise
Plugin Updates
Never worry about needing to update your plugins again. With our Managed WordPress Affordable Web Hosting Package and our Dedicated Managed WordPress Cloud Hosting, clients will receive periodic security, WordPress, plugin review and updates. One of our qualified United States based WordPress Technicians will ensure your plugins are valid and fully updated for your website approximately every six months.
Security
As the internet has grown so has security threats. Here at CourseVector, we understand just how important security is for your business operation. Your business’ success or failure can depend on keeping your website, customers, and data secure at all times.
Our security features include:
Perimeter Firewall: Our security protection begins with our perimeter firewall that monitors all access attempts to any part of your website. This consists of all logins to WordPress, FTP, Email, etc.
Web Application Firewall: With our web application firewall all traffic to and from your website will be monitored using a form of artificial intelligence that can detect and block security issues.
Secure Forms: CourseVector uses and provides a Secure Form Service to collect sensitive information safely. Data collected through this service is encrypted at rest.
Dual Authentication: Dual authentication provides a second layer of protection to your website by requiring you to log in twice, using a different username and password each time.
No Automated Maintenance: Your maintenance is performed by our technicians who will deal with any update issues immediately.
Backups: Our servers are backed up periodically to assure maximum uptime in the event of an issue.
Whether you are a current or potential client, contact CourseVector today and let one of our expert support technicians answer all your hosting concerns.