Is it a scam?

CourseVector’s team of security experts receives scam emails almost daily. We know it is becoming more difficult to tell the difference between scams and legitimate email requests. If you are in doubt about any email that you receive, forward it to support@coursevector.com and one of our technicians would be more than happy to provide you with comments and recommendations. This is free to all CourseVector and PA State Association of Boroughs accounts.

We want to help you become savvy to what is a scam and what is a legitimate email. Below, you will find examples that we or our clients received.

Enabling Macros

Enabling macros through an application such as Microsoft Word can spread a virus. When you enable something like macros, it allows for the language of the application (in this case Microsoft Word) to reach out to the internet and install a virus. Keep these things in mind the next time you are prompted to enable macros on Microsoft Word or any application for that matter.

WordPress Database Upgrade Needed

Emails are being circulated telling customers that their WordPress installations need to be upgraded. As with many scam emails, there are many grammatical errors. The “Click here” box takes the user to a phishing page, asking for WordPress credentials.

Website Suspension Alert


We received this email from “cPanel” stating that our website was going to be shut down. Now, we know that our website is not going to be shut down because we host and control it. But, should you ever receive a message like this, here are some things to watch out for.

If we host your website, website suspension emails are going to come from CourseVector, not cPanel. But, if you see this and feel panicked, here are some things to look at. They make it seen pretty official with real screenshots of cPanel. However, this is not a screenshot of YOUR cPanel account! If you look closely, it’s a dummy account. Additionally the links are fishy. They do not go to a CourseVector website, which they should since we are the host. When in doubt, contact your website host before clicking on anything!
cPanel site deletion message

PayPal Account Access Suspended

 

One of our team members received this email, stating that he needed to provide all of his account details on their secure server. There are several ways to tell that this is a scam. The grammar and punctuation are horrible. Additionally, the “secure link” does not go to a PayPal website. But, if you’re in doubt, “To protect yourself, always log in to your PayPal account to confirm the information you received in an email. You can find all your transactions in your Activity page. For any cases such as buyer complaints or limitations, you can find them in the Resolution Center.” (PayPal)

Domain Name Scams

Many domain name registrars send out notices, and bills, even though you do not have your domain name registered with them. Worse, they tend to charge more money, and, sometimes they can tie up your domain name to the point where you end up losing it or paying an extraordinary sum of money to get it back.

For most clients, your web site included a domain name and is included and paid for with your annual fee. If you get a domain name renewal notice or bill, please do not renew or pay without checking with contacting us. We will be happy to assist you in whatever way we can.

For the record, a domain name should only cost approximately $12. Normally, the companies that send out notices charge significantly more.

Following are examples of domain renewal notices that are not legitimate. We will be posting more as we can.

Service Blue

Service Blue domain name scam

Web Domain Listings

Web Domain Listings domain name scam

Domain Listings

Domain Listings domain name scam

Domain Registry of America

Domain Registry of America domain name scam

No Company Identified

no company listed for this domain name scam

 

Ready to get started?


"Your passport to all things web."

CourseVector
1 Abbey Lane
Camp Hill, PA 17011
Phone: (717) 516-6955

Design and hosting by CourseVector. All rights reserved. Copyright 2018. | Sitemap

To contact us after hours please use the panic button.
Fees may be incurred depending on reason for support.